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The 360° Leader – Emotional Intelligence in Leadership

Course Details

The 360° Leader – Emotional Intelligence in Leadership

This is not an in-class workshop. This portion of the Emotional Intelligence Series is Telephone Coaching with a 360° Emotional Intelligence Assessment. Please contact the Program Coordinator for details.

Self-assessments are helpful, but the ultimate form of assessment for leaders is a 360° assessment. This course involves a 360° emotional intelligence assessment utilizing the EQ360. It is meant as an outcome measure for progress and change since taking the self-assessment Emotional Quotient Inventory (EQ-i®) as part of first course in the Emotional Intelligence series.

Participants will re-take the EQ-i to rate their own level of emotional intelligence, and select raters from managers, peers, direct reports, family/friends, and others to also rate their emotional intelligence via the EQ360. The results provide a powerful 360° view of emotional intelligence from a self/others perspective.

Continuing Education and Recertification Hours

  • .65 CEUs
  • Who Should Attend

    • Leaders who wish to better recognize, understand and manage emotions to lead more effectively
    • Experienced, new or aspiring managers, supervisors, group leaders, team leaders, HR generalists and anyone with management and leadership responsibilities


    • Participants will receive a 45 page 360° Feedback Report on their results and utilize these results throughout the class
    • Participants will examine their Self-Perception Composite, Self-Expression Composite, Interpersonal Composite, Decision Making Composite, and Stress Management Composite
    • Participants will conduct a profile gap analysis to identify blind spots and allied strengths between self-rating and others rating
    • Participants will examine their own response style and the response style of their raters for consistency and overly positive or negative impressions
    • Participants will examine their scores in 16 distinct areas of Emotional Intelligence from Self, Manager, Peers, Direct Reports, Family/Friends, and Others Perspective
    • Participants will examine their overall Well-Being Indicator score from Self, Manager, Peers, Direct Reports, Family/Friends, and Others Perspective

    Participants will examine raters open-ended responses in several areas:

    1. What you should do less?
    2. What you should do more?
    3. Areas of leadership others believe is an opportunity for growth for you?
    4. Areas of leadership others believe are strengths for you?
    5. How others perceive you handle challenges in the workplace?

    Participants will develop an Action Plan using SMART criteria for each area others identify as an area for growth.


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