:: Instructor-led Classes

Supervisory Excellence: Be the Boss You Always Wanted

To register, visit the SBDP website.

Course Details

Supervisory Excellence plays a crucial role in any organization’s success. Many people are selected or choose to pursue a supervisory role because they have mastered a particular set of skills for a job. Regardless of the reason, the additional responsibility and accountability of supervising requires a new or different skill set than your previous one.

Course Objectives

Upon completion of this workshop, the participant should be able to:
  1. Understand the full range of management responsibilities
  2. Discover what employees and other managers expect of you
  3. Assess your current management style

Business Success Skills Certificate Program

This class is eligible for the Business Success Skills Certificate Program. Participants who complete six classes will receive a framed gold seal Business Success Skills Certificate jointly from both The University of Texas at Austin Professional Development Center and City of Austin Small Business Development Program.


Achieving and maintaining Supervisory Excellence is an exciting journey. The journey will include challenges as you become more accountable and responsible for results. Embrace the journey with an understanding that Supervisory Excellence means attempting to achieve the most positive results via an organizations’ most valuable asset – human capital.

Required Material


Prior to Class


Type of Course

3 hour -- informational

Course Outline

Part 1: Management Roles -- 1.5 hours

  • Introductions
  • Management Responsibilities

Part 2: Management Functions -- 1.5 hours

  • Management Style Assessment
  • Apply a Manager's Functions

Summary and Guide to Resources for Continued Development

City of Austin Small Business Development Program



Questions about this course?

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