:: Instructor-led Classes

Embracing Diversity

Course Details

"Diversity" has become something of a dirty word in the USA and Europe due to tokenism, quotas and some dubious training practices. This workshop will help both enthusiastic and skeptical participants understand what Diversity, Inclusion and Culture are all about and why they are so important for their organization, their team and themselves. Participants will then learn why and how different people work and communicate in different ways and begin practicing how to relate to them more effectively in future.

There is no prerequisite for this course.

Who Should Attend

  • Groups of leaders from the same organization
  • Managers and supervisors
  • Team Leads
  • Current and potential leaders

Continuing Education and Recertification Hours

  • .65 CEUs


  • Learn what it means to be diverse, inclusive and culturally competent in the work environment and why it is important for our community, our organizations and us as individuals
  • Understand how personal values, behaviors and communication styles are determined by a mixture of different cultural factors
  • Begin practicing how to work and communicate with people from other cultures more effectively in future

Course Outline

  • Opening: welcome/framing, brief introductions, objectives/agenda, agreements, icebreaker
  • Definitions: what do Diversity and Inclusion really mean?
  • Understanding: how the Pyramid of Culture and our deep beliefs influence what we say and do
  • Skill-Building: different cultural models and how to apply them at work (and beyond)
  • Closing: group dialogue and Q&A; individual reflection; action planning, prioritizing and next steps; closing circle and oral feedback; written final evaluation



Questions about this course?

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