:: Instructor-led Classes

Using the Balanced Scorecard

Course Details

One common struggle many leaders face is an inability to link the company’s vision and strategy directly to meaningful short-term actions. The result is difficulty meeting strategic goals, disappointed stakeholders, wasted time and effort, and disengaged staff who are frustrated by not being able to tie their work to the greater goals. Originated by Drs. Robert Kaplan and David Norton, the balanced scorecard is a strategic planning and management system designed to align high level goals with business activities through not only financial but also non-financial performance measures. In this workshop, participants will explore these measures, called perspectives, and learn to apply them to their work environment. Participants will walk through a process to build a meaningful balanced scorecard, develop performance measures for each of the four perspectives, identify useful metrics, and learn how to implement a balanced scorecard for greater acceptance and engagement throughout the organization. There is no prerequisite for this course.

Who Should Attend

  • Leaders throughout the organization
  • Operations officers and managers
  • Financial officers and managers
  • Process managers
  • Strategic planning task force members

Continuing Education and Recertification Hours

  • Pending CEU Hours
  • Pending PDU Hours

Course Outcomes

  • Understand the basics of the balanced scorecard and how it can improve organizational performance
  • How to build a useful balanced scorecard
  • What are the four perspectives and how do they support strategic planning
  • How to develop meaningful metrics

Want this Training at Your Location? For Customized Training Solutions

Phone: (1-800) 687-7345
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