:: Customized Training


In today’s fast paced business world, effective communication is of paramount importance. In a global survey of businesses, Siemens Enterprise Communications found that 70% of employee respondents spent on average 17.5 hours each week addressing issues caused by poor communications. Our customized communications classes will help your organization improve the quality of your business documents, email correspondence, internal and external customer service, thereby reducing workplace conflict, and strengthening team collaboration.

Featured Topics

  • Creating an Environment of Trust
  • Building Relationships in the Workplace
  • Business Writing, Grammar, and Email Etiquette
  • Conflict Management
  • Critical Communications
  • Communicating with Diplomacy and Tact
  • Dealing with Difficult People
  • Effective Listening Skills
  • Presentations Skills
  • Team Communications
  • Technical Writing
  • Writing Policies and Procedures
  • Effective Communication Certificate Program

Please call 1-800-687-7345 or email pdcsolutions@austin.utexas.edu for more information.

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