:: New Courses

New Courses

Check out these new courses from PDC:

 

  • Customer F.I.R.S.T.—March 19, 2013
    This workshop offers a game plan that attracts customers who become life-long fans of your organization, product or service.

 

  • Cultural Competence: Embracing Diversity and Creating Inclusion—March 28, 2013
    The workplace is becoming more culturally diverse. Improve your emotional intelligence and interpersonal communications by learning how people work and communicate in different ways and begin practicing how to relate to them more effectively in future.

 

  • Effective Facilitation Skills—April 2, 2013
    This one day course will provide you with the knowledge, skills, and a variety of techniques used by effective facilitators to keep a group energized, focused on task, and producing effective results.

 

 

 

  • Strategic Marketing—March 6, 2013
    Learn the fundamental principles of strategic marketing, such as: analyzing marketing opportunities, customer research, SWOT analysis, defining market segments, and the 4 P’s of marketing.

 

  • Survival Spanish for Travelers—April 11–12, 2013
    Master key speaking Spanish skills — fast! This program covers the key vocabulary and phrases used in everyday conversations, provides detailed pronunciation exercises to ensure your accuracy and gives you a solid foundation of phrases and terms that will have you speaking basic Spanish in no time.

 

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