:: Instructor-led Classes

Building Trust through Communication

Course Details

Nothing enhances relationships more than trust. What we say and do is directly related to the level of trust we have with others as well as the productivity and morale in organizations. Those companies who make Fortune Magazine's 100 Best Places to Work list are rated high by their employees in the category of trust. Being trustworthy and demonstrating and communicating trust builds relationships, strengthens teams, and facilitates organizational success.

There is no prerequisite for this course.

Who Should Attend

  • Managers and prospective managers
  • Supervisors and team leaders

Continuing Education and Recertification Hours

  • .65 CEUs
    • Outcomes

      • Understand the three components of trust and how they impact the workplace
      • Learn the three causes of organizational distrust
      • Discuss the 20 research-based best practices for building trust in the workplace
      • Create an action plan using the best practices to build trust in your organization
      • Use the REPAIR model to rebuild trust that has been broken

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