:: Instructor-led Classes

Coaching and Counseling for Improved Performance

Course Details

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Every employee, from your average to your outstanding performers, can reach higher levels of performance which leads to increased job satisfaction, new opportunities, and increased productivity. What they need is a manager who recognizes the importance of coaching and counseling and has the tools to guide the employee to greater effectiveness. A successful manager proactively observes, assesses, and interacts with employees to maximize their performance. This workshop is designed to prepare you to raise your group’s potential and get the most out of your team.

This interactive and practical workshop equips participants with interpersonal, coaching and counseling skills to evaluate and address employee performance issues, encourage growth and commitment in employees, overcome uncertainty and develop supportive professional relationships through coaching and counseling processes.

There is no prerequisite for this course.

Who Should Attend

  • Organizational leaders
  • Current or aspiring managers or supervisors throughout the organization
  • HR professionals
  • Team leaders

Continuing Education and Recertification Hours

  • .65 CEUs
  • 7.0 PDUs
  • After completing the course please contact the Program Coordinator for the PMI® Course Activity Number

As a PMI Registered Education Provider, The University of Texas at Austin, Professional Development Center has been approved by PMI to issue professional development units (PDUs) for our courses (Provider # 1616).

The PMI logo is a registered mark of the Project Management Institute, Inc. PMI and PMBOK are registered marks of the Project Management Institute, Inc.


  • Understand the fundamental concepts and tools for coaching and counseling in order to create an effective plan
  • Explore areas of performance to consider when planning coaching and counseling
  • Understand the cost of avoiding coaching and counseling
  • Delve into the specific requirements of coaching to help employees reach their full potential
  • Address the requirements and issues managers face when helping an employee improve subpar performance
  • Focus on performance based counseling
  • Investigate the sometimes surprising causes of poor performance
  • Understand the key role motivation plays in the success of coaching and counseling plans and activities and explore motivational techniques
  • Learn to use general motivators effectively and to recognize personal motivators

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