:: Instructor-led Classes

A Leaders Framework for Decision Making & Problem Solving

Course Details

A Leaders Framework for Decision Making & Problem Solving

This course has been carefully designed to maximize methods and tools for solving complex organizational and personal problems and increase the possibility of success. This course will highlight a 12 step systematic, repeatable process extracted from over 200 books and over 40 years of experience of the instructor.

The use of real-world case studies will drive home the key teaching points. The primary focus of this course is two-fold. First, keep the participants from making the same mistakes as others have made in the past. Second, allowing experiential learning to overcome the most often mistakes made in decsion making and problem solving.

There is no prerequisite for this course.

Who Should Attend

  • Senior Level Leaders
  • Middle Management
  • First Level Supervisors
  • Prospective First Level Supervisors
  • Team Leaders with no official Supervisory authority
  • Employees who want to develop some Supervisory, Decision-Making, and Problem Solving Skills


Participants in this workshop will be able to:

  • Understand getting oriented to the problem
  • Components of a team charter
  • Discuss how to get started to solve the problem
  • Determine the true definition of Commitment
  • Decide about roles, responsibilities, and accountability
  • Define the issue/problem the first time
  • Determine why this particular problem was selected
  • Assess the value-exchange for the organization, the employees, and the customers/stakeholders
  • Depict the current status by thorough analysis of the data
  • Determine appropriate actions with possible scenarios
  • Importance results and standardization of the processes around the problem

Course Outline

This course will be facilitated with a number of breakout sessions allowing participants to discuss each topic and address follow-up questions to the instructor. Carefully crafted case studies of real events will be utilized to drive home the teaching points. This course will be highly interactive.



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