Here are answers to your frequently asked questions.
How do I register?Registrations are accepted via our online shopping system, by phone or in person. Simply add classes to your cart and follow the registration process in our safe online registration system. If registering online is not for you, we will accept registrations in person at the Thompson Conference Center or by phone at (512) 471-3121 or (512) 471-2934 with a credit card where we will complete the online registration process for you. We recommend registering once you decide to take the class. Registration will be accepted until the day of the class but space may not be available. Classes must meet a minimum number of participants to be held. If your class does not meet its minimum we will notify you by phone and e-mail once that decision is made at least twenty-four hours prior to the start of your class.
What if my class is full?If your class is full, you should be prompted to join the waitlist for that class. Priority is given in order of who joins the waitlist first. We will notify you if a position opens up so you can register immediately.
Are there discounts for "resident" status?We offer a 10% discount for UT students, faculty and staff, retired faculty and staff, Senior Citizens (age 65 and over) Texas Exes members with a current membership card, Littlefield Society Members, and UT OLLI members. If you qualify for the resident rate, please select the discount during your purchase. If you pay for the class without selecting the discount, we will NOT be able to refund the difference back to you.
Where is the Brochure?In our re-launch effort, we are trying to minimize overhead to ensure we sustain operations of the Informal Class programs. While we will do some print advertising, we will be relying heavily on our Web page, Facebook, and online marketing efforts to promote our program. So be sure to join our mailing list and become a fan on Facebook to get all the latest news and newest class offerings!
ParkingParking for classes held at the Thompson Conference Center is included in your registration for spaces in the Thompson Conference Center, Lot 40 on the corner of Red River and Dean Keeton. There are 264 spaces available on a first come first served basis. If the lot is full there is street parking available on Dean Keeton or you may utilize campus parking garages. Please note the Thompson Conference Center parking lot is the only lot available to students at no charge, all other parking on campus or City of Austin street parking do have parking fees. Please do not park in lots designated UT Permit only as you may be ticketed. You may also be ticketed for parking on the lines or backing into or pulling through spaces. Please view the University's Parking 101 information sheet for details about parking on the UT campus.
Please note that in addition to the Informal Classes program, our conference center hosts many other meetings and events. Parking is on a first come first served basis and is not guaranteed. If you attend a class at the Thompson Conference Center and need to park in another area on campus–particularly in the evening–due to lack of space in our lot, you may call the University Police Department's SURE Walk at 512-232-WALK (9255) and volunteers will meet you anywhere on campus and escort you to your destination.
For classes held off-site but on the university campus such as art classes at the ART Building, you may utilize the TCC's Lot 40 to park. Students are also eligible to purchase N or N+ parking permits from the university's Parking and Transportation Office. You will need to bring your e-mail receipt which denotes your participation in Informal Classes. Please see the Parking and Transportation Services web site for more information. Their main office is located at the Trinity Parking Garage (TRG), 1815 Trinity Street.
Persons requiring special accommodations or assistance should call our Conference Services number at (512) 471-3121 at least five business days before the course begins. For more information, call (512) 471-3121.
Agreements and Release FormsActivity classes require a release and indemnification agreement. Download it below. Participants under 18 years of age should complete, sign, and have notarized the release and indemnification agreement. Download it below. Please take signed forms to first class. They are required before participating in the class.
Minor Release Form
Adult Release Form